Support
Frequently Asked Questions
How do I use the cleanser?+
Wet your face, take a small amount, gently massage for 30–45 seconds and rinse with lukewarm water. Use morning and evening.
How do I use the brightening serum?+
Apply 3–4 drops on clean, dry skin once daily (PM recommended). Follow with moisturiser. In the morning, always finish with broad-spectrum SPF.
Which skin types is GOOD SHELL suitable for?+
Our formulas are suitable for normal, oily, combination and most sensitive skin types. They are formulated for Indian skin tones (Fitzpatrick III–V).
When will I see results?+
Most users notice smoother, calmer skin within 2 weeks and visible improvement in pigmentation and uneven tone in 6–8 weeks with consistent daily use.
Are the products safe?+
Yes — our actives are used at researched, skin-compatible concentrations. We avoid harsh fillers and unnecessary fragrance. Patch test before first use.
Where do you ship and how long does it take?+
We ship across India. Orders typically arrive in 3–6 business days. Shipping is free on orders above ₹999.